From Contact to
Triumph: Unraveling the
Path to Success in
IT Staff Augmentation

by David Barrios, Marketing Manager

June 18, 2023


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From Contact to 
Triumph: Unraveling the 
Path to Success in 
IT Staff Augmentation

Introduction

Welcome to our comprehensive guide on achieving success with our Nearshore IT Staff Augmentation services. At Stateside, we understand businesses' unique challenges when building and augmenting their IT teams. 

From work-life balance to rising costs and talent scarcity, we have developed a roadmap that addresses these pain points and provides tailored solutions. 

In this blog post, we will walk you through our step-by-step process, highlighting the key stages and the benefits they bring. By the end, you will clearly understand what to expect when starting a conversation with us and how we can help you overcome your challenges while delivering exceptional value.

Our Roadmap to Success

Step 1: Discovery - Uncovering Your Unique Needs:

The journey to success begins with a thorough discovery phase. We recognize that every organization has unique requirements, so we engage in in-depth consultations to understand your business objectives, culture, and specific IT needs. 

By thoroughly assessing the skills, capabilities, and level of seniority required, we can determine the optimal team composition for your organization. Our solutions-oriented approach ensures we align our services with your strategic goals, setting the foundation for a successful partnership. 

During this phase, you’ll meet one of our business development representatives, and you’ll have access to our CTO, Paul Dermody, who will help you determine the team members you need to add to your team to achieve your goals.

Step 2: Interview - Finding the Perfect Fit:

In the interview stage, we conduct detailed interviews with potential candidates, both internal and external, to ensure a perfect fit. Our rigorous selection process assesses candidates for technical proficiency and cultural alignment with your company values. 

By handpicking individuals with the proper skill set and a shared work ethic, we ensure seamless integration into your existing team, promoting collaboration and productivity. Our average time to present a candidate to you is six days after we have identified the profile you’re looking for.

Step 3: Setup - Streamlining Onboarding Processes:

Efficient onboarding is critical to a smooth transition. In the setup stage, we handle all logistical aspects, providing necessary equipment, such as hardware and software, and setting up email accounts and communication channels. 

Our seamless integration approach allows our augmented team members to adapt to your systems and processes, reducing disruptions quickly. Additionally, we manage the payroll processes, ensuring a transparent and streamlined payment system. 

To ensure a successful start, we provide comprehensive induction training that familiarizes new team members with your organization's policies, procedures, and work culture, enabling them to contribute effectively from day one.

Step 4: Reviews and Continuous Improvement - Maximizing Client Satisfaction:

Client satisfaction is at the core of our success. We assign each client a dedicated Account Manager to optimize their experience and ensure ongoing satisfaction. Regular reviews are conducted to assess the performance and progress of the augmented team. 

We encourage open communication channels to address any issues promptly and make necessary adjustments. Our commitment to continuous improvement ensures that your expectations are consistently met and exceeded, fostering a strong and collaborative partnership.

Bonus: Our Guarantee - Ensuring Quality Delivery:

We stand behind the quality of our services and the capabilities of our augmented teams. As a testament to our commitment, we offer an unparalleled guarantee. If you are not completely satisfied with the quality we deliver within the first two weeks, we will void the first invoice and terminate the contract free of charge. This guarantee demonstrates our confidence in providing the right talent and underscores our dedication to ensuring your satisfaction.

Work-Life Balance and Time Zone Challenges:

We understand the importance of work-life balance and the difficulties of working across different time zones. Our flexible approach and open communication channels allow us to accommodate your team's availability, ensuring effective collaboration while respecting personal time boundaries.

High Local Rates and Salaries:

Hiring full-time employees can be costly, with high local rates and salaries. Our IT staff augmentation services provide a cost-effective solution, allowing you to access top talent at competitive rates. You can optimize costs without compromising quality by augmenting your team with skilled professionals. 

A Senior Software Engineer in the U.S. averages an hourly wage of $110 per hour. With Stateside, you can add a great senior Software Engineer to your team for an average of $65 per hour.

Overhead and Liabilities Associated with Hiring FTEs:

Hiring full-time employees comes with overhead costs and liabilities. By leveraging our staff augmentation model, you can mitigate these challenges. We take care of administrative tasks, including payroll and benefits, reducing your administrative burden and freeing up resources for strategic initiatives.

Rising Cost of Hiring Developers in the U.S.:

The rising cost of hiring developers in the U.S. can put a strain on your budget. Our global talent pool allows us to provide access to highly skilled developers at more competitive rates, helping you maximize your budget while maintaining the quality you expect.

Talent Scarcity:

Finding skilled IT professionals can be a daunting task. Our extensive network and expertise in talent acquisition enable us to bridge the talent gap for your organization. 

We have access to a diverse pool of qualified and experienced developers, ensuring you have the right skills to meet your business objectives.

Our Unique Value Proposition:

Complete Customer Experience and Service:

We prioritize open and transparent communication, seeking client feedback to improve and adapt our services continuously. With a dedicated Account Manager assigned to you! You have a single point of contact for seamless coordination and support throughout our partnership.

Streamlined Recruiting and Onboarding:

We understand the challenges of recruiting and onboarding new team members. Our team prepares comprehensive job descriptions, conducts background checks, and ensures a smooth integration into your systems and processes. This saves you time and resources, enabling you to focus on core business activities.

Reliability and Proven Track Record:

We prioritize reliability and have a proven track record of delivering high-quality services. With our experienced team and senior developers, you can trust that we will meet and exceed your expectations. We are committed to reducing stress and anxiety by consistently delivering exceptional results.

Reducing Cybersecurity Risks:

Cybersecurity is a critical concern in today's digital landscape. We prioritize data protection and adhere to industry best practices to mitigate cybersecurity risks. Our robust security measures safeguard your valuable data and ensure the integrity of your systems.

Working with a U.S. Entity:

We understand the importance of easy payments and legal compliance. As a U.S.-based company, we provide streamlined payment processes and ensure adherence to local regulations. This ensures a secure and compliant partnership.

Adaptable to New Technologies and Trends:

Technology is constantly evolving, and we stay ahead of the curve. Our teams are skilled and adaptable, keeping up with the latest technologies and trends in the IT industry. This enables us to provide cutting-edge solutions and support your organization's digital transformation journey.

Training and Skill Development:

We go beyond technical expertise and invest in the growth and development of our developers. Our training programs encompass technical skills, soft skills, and English language proficiency, enabling our team members to excel and seamlessly collaborate within your team.

Conclusion:

Partnering with us for IT staff augmentation is a strategic choice to overcome the challenges of building and augmenting your IT teams. 

Our roadmap to success, encompassing discovery, interviews, setup, reviews, and continuous improvement, ensures that we deliver the right talent, streamline onboarding, and maximize client satisfaction. With a commitment to excellence and a dedication to your success, we are ready to embark on this journey with you.
Contact us today to learn more about how our IT staff augmentation services can empower your organization and help you achieve your business objectives.
 


 

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